We believe that all patients receiving services from Town Drug Pharmacy should be informed of their rights. A handout will be provided to you at the time of service which will include the Patient Bill of rights and Responsibilities HIPAA PRIVACY NOTICE which will include your rights under the HIPAA PRIVACY RULES.

How to place a prescription order

How to obtain a refill

How to access Medication in case of an emergency or disaster.

How to check a prescription order. Information on prescription drug substitutions.

How to transfer a prescription to another pharmacy. How to obtain medication not available at the pharmacy.

How to handle Medication Recalls.

How to dispose of Medications.

How to handle Adverse Reactions

Grievance/complaint reporting

Warranty

Emergency Number: 1-800-630-0043